Dear Customers,

Unfortunately, Hanu Labs including it's subsidiary Vapexhale, will be ceasing its operation effective immediately. The pandemic continues to affect our business and manufacturing channels. The rising material cost, rising inflation and have tamped down any progress made over the last few months. Our company is going to be dissolved over the next several weeks. In order for us to dissolve the business it requires us to resolve all financial matters prior to closing the business.

Petra Pre-Orders

All customers who have purchased this unit will receive a full refund. Our goal is to provide your refund within 30 - 45 days. Rest assured you will receive a full refund for your order, weare required by law to satisfy any outstanding debts before we dissolve the company. We will update you by email when your refund is issued. We apologize for the delay on your refund; we hoped we could pull through over the last few
months.

Device Purchases

Customers who have purchased evo units, we're working to get those orders completed and shipped. If we're unable to complete your order, we will issue a full refund within 30 - 45 days.

Repairs

Customers who have submitted devices for repair will be completed and sent back to you within the next two weeks.

Please DO NOT send any devices in for repairs.

We're working to arrange an alternate repair provider for you.

Inventory Liquidation Sale

Hanu Labs will be liquidating its inventory over the next several weeks while we work through the process of closing the business. All of our remaining inventory is being liquidated at a 50% discount, these are last chance sales opportunities.

Again, we deeply apologize for the delays and issues we’ve had over the last few years. Thank you for supporting the brands for so many years. The team really appreciates our customers, we’re very disappointed we have to shut down the business.

Sincerely,

Team Vapexhale